Privacy policy

Privacy Policy

Last updated: April 21, 2026

This website operates under the brand PsyHealth.

The services are provided by Redpill d.o.o., which acts as the data controller for the purposes of applicable data protection laws.

 

 

1. What This Policy Covers

This Privacy Policy explains how we collect, use, and protect your personal data when you:

  • visit this website

  • book or purchase a consultation session

  • communicate with us

 

 

2. Personal Data We Collect

We may collect the following types of personal data:

  • Contact information (name, email address)

  • Payment information (processed securely via third-party providers such as Stripe or PayPal)

  • Booking information (appointment date, time, preferences)

  • Communication data (messages you send via email or forms)

  • Technical data (IP address, browser type, device information)

We do not intentionally collect sensitive health data unless you voluntarily choose to share it during communication or sessions.

 

 

3. How We Use Your Data

We use your data to:

  • provide and manage consultation sessions

  • process payments

  • communicate with you

  • improve the website and services

  • comply with legal obligations

We do not sell your personal data.

 

 

4. Third-Party Services

We use trusted third-party providers to deliver our services:

  • Shopify (website and payments infrastructure)

  • Payment providers (e.g. Stripe, PayPal)

  • Calendly or similar tools (booking scheduling)

  • Google Meet or similar tools (online sessions)

These providers may process your data in accordance with their own privacy policies.

 

 

5. Data Storage and Security

We take reasonable technical and organizational measures to protect your data.

However, no system is completely secure, and we cannot guarantee absolute security.

 

 

6. Data Retention

We retain personal data only as long as necessary to:

  • provide services

  • comply with legal obligations

  • resolve disputes

 

 

7. Your Rights (EEA / GDPR)

If you are located in the European Economic Area, you have the right to:

  • access your data

  • request correction

  • request deletion

  • restrict processing

  • object to processing

  • request data portability

You may also withdraw consent at any time.

 

 

8. Cookies

This website uses cookies and similar technologies to ensure proper functionality, improve user experience, and analyze website traffic.

Cookies may be used to:

  • remember your preferences

  • enable core website functionality

  • analyze how the website is used

  • support marketing and advertising (if applicable)

You can manage or disable cookies through your browser settings.

Where required by law, a cookie banner will be displayed to request your consent before non-essential cookies are used.

 

 

9. International Data Transfers

Your data may be processed outside your country (e.g. via Shopify or Google services).

We rely on appropriate safeguards such as Standard Contractual Clauses where required.

 

 

10. Children

This website is not intended for children.

 

 

11. Contact

For any questions or requests regarding your data, please contact:

Redpill d.o.o.

Hruševo 189, Dobrova, 1356, Slovenia

Email: jekaterina.hvala@psy-health.eu