Terms of service

Terms & Conditions

Last updated: April 21, 2026

This website operates under the brand PsyHealth.

All services are provided by Redpill d.o.o. (the “Company”).

By accessing this website or booking a session, you agree to these Terms & Conditions.

 

 

1. Nature of Services

The services offered are online consultation and psychoeducational support sessions.

These services:

  • are not medical services

  • are not psychotherapy or psychiatric treatment

  • do not diagnose or treat mental health conditions

They are intended for personal development, reflection, and support only.

If you are experiencing a mental health crisis, you should seek help from a qualified medical professional.

 

 

2. Eligibility

By using this website and booking services, you confirm that:

  • you are at least 18 years old

  • you are legally capable of entering into a contract

 

 

3. Booking and Payment

  • All sessions must be paid in advance

  • A booking is confirmed only after payment is received

  • Prices are displayed on the website and may be updated at any time

 

 

4. Cancellation and Refunds

Please refer to our Cancellation & Refund Policy for full details.

By booking a session, you agree to those terms.

 

 

5. Scheduling and Participation

  • Sessions are conducted online via third-party tools (e.g. Google Meet)

  • You are responsible for ensuring a stable internet connection

  • You are responsible for attending the session at the scheduled time

 

 

6. Results and Personal Responsibility

The sessions are intended to support reflection, personal development, and increased awareness.

Results may vary from person to person and depend on many factors, including your level of engagement, openness, and willingness to take responsibility for your own actions and decisions.

While we aim to provide a supportive and structured environment, no specific outcomes or results can be guaranteed.

You remain fully responsible for any decisions, actions, or changes made following the sessions.

 

 

7. Limitation of Liability

To the fullest extent permitted by law:

  • the Company is not liable for any direct or indirect damages arising from the use of the services

  • the services are provided “as is” without warranties of any kind

 

 

8. Confidentiality

We respect your privacy and handle personal data in accordance with our Privacy Policy.

However:

  • communication via the internet cannot be guaranteed as fully secure

  • you are responsible for choosing an appropriate environment for your session

 

 

9. Intellectual Property

All content on this website, including text, branding, and materials, is the property of the Company and may not be copied or used without permission.

 

 

10. Changes to Services

We reserve the right to modify or discontinue services at any time.

 

 

11. Governing Law

These Terms are governed by the laws of Slovenia.

Any disputes shall be subject to the jurisdiction of the courts of Slovenia.

 

 

12. Contact

For any questions regarding these Terms:

Redpill d.o.o.

Hruševo 189, Dobrova, 1356, Slovenia

Email: jekaterina.hvala@psy-health.eu